Privacy policy

Who this covers

This notice applies to the IOHUB data marketplace and its branded demo experiences, operated by Skyrin Technologies, Inc. (“Skyrin,” “we,” or “us”). It supplements Skyrin and Arc’s privacy policies for this service. A customer agreement or data processing agreement may contain additional terms for data processed on a customer’s behalf.

Information used by this service

Account information includes your verified user or customer ID, username, name, email, account type, status, and access permissions supplied by the Arc sign-in service. Sign-in credentials are forwarded to that service to authenticate you; the browser receives a secure session cookie.

Workspace information includes uploaded files, dataset descriptions, schema, samples, quality statistics, saved datasets, access requests, and questions submitted to the data assistant. Information may come from you, your organization, public catalogs, or sources you authorize.

Technical information may include IP addresses, request and security logs, browser and device information, and service activity. If you purchase services, billing and transaction information is handled through the applicable commerce services and payment providers. Connecting a store account does not itself initiate a payment.

How information is used

We use information to authenticate users, enforce dataset permissions, operate private and public catalogs, store and retrieve files, provide previews and requested insights, answer support requests, maintain security, and administer our customer relationships. Account and service communications may relate to access, changes, or purchases. Marketing communications can be declined through their unsubscribe instructions or by contacting us.

Private data, publishing, and AI features

Private uploads and personal saved collections are associated with your verified account. Access to curated collections is separately approved. Public datasets and content you deliberately publish or share may be available to others under their respective licenses; public availability does not remove license restrictions.

When you use the data assistant, your question and relevant catalog metadata or schema statistics are sent to the configured inference service. The current assistant does not intentionally send raw dataset records as chat context. Dataset names, descriptions, schema, and questions may still contain personal or confidential information. Only submit information you are authorized to process.

Processing, retention, and any model-training restrictions depend on the selected service, applicable provider terms, and customer agreements. This notice does not promise that every provider or deployment has identical retention or training settings.

Service providers and other disclosures

Storage, hosting, identity, AI, source-control, file-management, and data-platform providers may process information as needed to deliver configured services. A customer-directed integration may operate under your own agreement with its provider. See our provider notice for current service categories and potential providers.

We may also disclose information when required by law, to investigate abuse or protect rights and safety, in connection with a business transfer, or at your direction. We do not sell personal information. The marketplace’s current application does not use advertising trackers for cross-context behavioral advertising.

Retention, security, and location

Account records, uploaded content, metadata, and operational logs are retained as needed to provide the service, meet legal and contractual obligations, resolve disputes, and maintain security. Retention varies by data category, configured provider, and customer agreement; backup copies may follow separate deletion schedules.

The application uses access checks, secure session cookies, and encrypted HTTPS connections. No service can guarantee absolute security. Processing locations depend on the services and regions used and may be outside your country. Contact us before uploading data that requires a particular location, retention period, or contractual safeguard.

Your choices and requests

Contact [email protected] to request access, correction, deletion, or a portable copy of personal information, or to raise an objection or privacy concern. Rights depend on applicable law and may be subject to identity verification and lawful exceptions. If your organization controls the data, we may direct the request to its administrator.

You can sign out to end the local session and use your browser settings to remove cookies. Removing necessary cookies prevents authenticated features from working. The service is intended for business users and is not directed to children under 18. Contact us if a child’s information has been submitted.

Contact and updates

Skyrin Technologies, Inc. · [email protected] · (877) 759-7464 · 1901 Harrison Street, Suite 1100, Oakland, CA 94612.

We may update this notice as services or practices change. The date shown on this page identifies the latest revision. Material changes will be communicated where required by applicable law or agreement.